Refund and digital item policies
**Optimum Chiropractic Clinic - Refund and digital item Policies**
*Last Updated: January 2024*
Thank you for choosing Optimum Chiropractic Clinic for your online exercise programme needs. Please read our refund and digital item policies carefully before making a purchase.
Refund Policy Overview
Due to the nature of our online downloadable exercise programmes, we regret to inform you that we cannot offer refunds or exchanges once the purchase is completed.
2. Non-Refundable Nature of Downloadable Programmes
Our online exercise programmes are digital goods that are delivered electronically, making them non-returnable and non-refundable. Once you have purchased and downloaded the programme, the transaction is considered complete.
3. Customer Satisfaction
While we cannot provide refunds, we are committed to customer satisfaction. If you encounter any issues with your purchase or have questions about the content, please contact us on optimumchiropracticclinic@gmail.com. We will make every effort to address your concerns promptly and ensure that you have a positive experience with our programmes.
4. Technical Issues
If you experience technical difficulties accessing or downloading the programme, or your download is faulty, please contact our support team for assistance. We will work diligently to resolve any technical issues to ensure you can access the content you have purchased.
5. Modifications to Programmes
We may, at our discretion, update or modify our online exercise programmes. If such modifications occur after your purchase, you will have access to the updated content at no additional charge.
6. Changes to Refund Policy
Optimum Chiropractic Clinic reserves the right to update or modify this refund policy at any time. Any changes will be effective immediately and will be posted on our website.
Contact Us
If you have any questions or concerns regarding our refund policy, please contact us at optimumchiropracticclinic@gmail.com. We are here to assist you and ensure you have a positive experience with our online exercise programmes.
By completing the purchase, you acknowledge that you have read and agree to the terms outlined in this Refund Policy.
Digital Item Policy overview
1. Digital Download Nature:
All programmes available on our website are digital items, downloadable upon purchase.
2. Program Access:
Your purchased exercise programme is accessible for download immediately after the successful completion of the transaction. A download link will be provided on the confirmation page and sent to the email address associated with your purchase.
3. Compatibility:
It is the buyer's responsibility to ensure that their device and software are compatible with the downloadable exercise programme. We recommend checking system requirements before making a purchase.
4. License Agreement:
By purchasing and downloading our exercise programmes, you agree to a personal, non-transferable license. The programme is intended for individual use only and should not be shared or resold.
5. Technical Support:
We strive to provide excellent customer service. If you encounter any technical issues with your download, please contact us at optimumchiropracticclinic@gmail.com.
By completing the purchase, you acknowledge that you have read and agree to the terms outlined in this Digital Item Policy.
Optimum Chiropractic Clinic is a trading name of Ally Fry and Ben Goodall